How to Request Hyatt Prive Rates Through StarsDesk: A Complete Guide Timing affects the outcome considerably. Booking a shoulder-season stay at a resort with lower occupancy gives the hotel more upgrade inventory to work with, while booking a peak-week stay at a compact city property with only a handful of suite categories reduces the odds significantly. A traveler booking three nights at a beach resort in a slower month might reasonably expect a full suite upgrade, whereas the same booking during a major holiday week might only yield a better view or a higher floor. Setting realistic expectations based on occupancy patterns avoids disappointment at check-in. Contact your StarsDesk advisor directly, since they act as your point of contact with the property. Because the benefits are contractual, advisors can typically resolve missed amenities quickly on your behalf. Which Perks Actually Come With a Prive Booking? The specific benefits vary slightly by property, but Hyatt sets baseline expectations that agents are contractually required to secure for qualifying bookings. The most consistent inclusions typically include: Only select luxury and resort properties participate, including certain Park Hyatt, Grand Hyatt, Alila, and Miraval locations, along with some independent luxury collection hotels. Not every Hyatt property qualifies, so it's best to confirm with an advisor before assuming a specific hotel is included. It also helps to have a backup property in mind. Prive allocations are finite, and a fully booked hotel on your chosen dates isn't uncommon during peak season. Advisors familiar with the portfolio can usually suggest a comparable alternative in the same city or region within minutes, which keeps your trip on schedule even if your first-choice hotel can't accommodate the request. No, upgrades depend on availability at check-in and are never contractually guaranteed.